Minimum booking time for naps is 30 minutes. If you would like to reserve a pod after 11:30 pm, please contact us directly at firstname.lastname@example.org or 833-NAP-YORK so we may assist you. Please be aware that if you oversleep, a member of the Dream Team may gently wake you in order to accommodate cleaning and the next guests.
For Suite Pods, please call or email us to book at email@example.com or 833-NAP-YORK.
How do you maintain the pods?
A member of our Dream Team inspects and cleans every pod after each use. We use Airweave mattresses that are entirely washable and designed to minimize dust and allergens. Each mattress is encased in a bed bug-blocking zippered protector and the fitted vegan leather cover. Additionally, we have two professional inspectors visit us independently each month to ensure we are bed-bug free. Our inspection logs can be found at the front desk.
Can I share my pod?
Our pods are strictly single occupancy. Any violators of this rule will be confronted by security and banned from the premises.
Are the pods safe?
We provide 24/7 licensed security guards and have more than a dozen cameras throughout the building. In case of a fire, each pod has a fire extinguisher that can be found in the luggage compartment.
Do you accept walk-ins?
Yes, if there are availabilities, we are happy to accommodate drop-in visitors.
Can I bring my kids?
In order to maintain a the most peaceful environment for our guests, we are an 18 and over establishment.
Can I eat inside the pod?
We only allow food in the cafe and office space to ensure each pod is kept as clean as possible.
How long can I reserve a space for?
As long as there is open availability, you can book for as long as you like.
How late can I cancel my reservation?
We accept cancellations up to four hours before your booking.
How is the quality of sleep?
Each of our pods have active fresh air supply and a sound dampening curtain to ensure your privacy and absolute darkness if so desired. The solid wood and LED lighting inside will help tune down your body and mind.
Is there an option for sheets, pillows, or any “non-rubber” feeling of the beds? Or is there a reason behind the non-bedding approach?
We offer upgraded linen service for $5.
Is there an option for head phones, ear buds, or white noise in order to remove any possibility of waking up light sleepers?
There's complimentary headphones for pods and optional headphones for work desks.