• 1. Is this a hotel?

    We are a dormitory style sleep station, not a traditional hotel with private rooms. Our rooms are shared spaces and amenities.

    Sleep. Shower. Go.

    2. Can I share my pod?

    Our pods are strictly single occupancy. Any violators of this rule will be charged double and evicted from the premises.

    3. What's the difference between an Economy Pod, a Business Pod, and a First Class Cabin?

    • Economy Pods: Bunk bed-style pods featuring a privacy curtain, reading light, fan, power sockets, and a small shelf. Upper pods are accessible via ladders.

    • Business Pods: Enclosed twin-sized space with tall starlit ceilings, fan, USB ports, power socket, light, and shelf.

    • First Class Cabins: Compact, enclosed spaces with a lockable door for privacy. It features an adjustable bed, light, USB ports, power socket, and side table.

    4. Are kids allowed?

    In order to maintain the most peaceful environment for our guests, we are an 18 and over establishment.

    5. Can I bring my pets?

    We do not allow pets of any kind. However, service dogs are always welcome.

    6. Is there parking available?

    We do not have on-site parking. However, there is street parking and parking lots nearby for your convenience. We recommend checking local signage or using parking apps for up-to-date availability and rates.

  • 1. What is the check-in and check-out time?

    • For nightly reservations: Check-in is from 3:00 PM, and check-out is by 10:00 AM.

    • For hourly reservations: Your stay begins at your reserved start time and ends at the designated end time based on your booking.

    2. Can I request an early check-in or late check-out?

    Yes, early check-in and late check-out are available upon request, subject to availability and for an additional fee. Please request it as soon as possible by emailing our reservations department directly.

    3. What if I need more flexibility?

    Nightly guests can alternatively book an hourly pod for added convenience.

    4. Do you accept walk-ins?

    We do not recommend walk-ins. Please book in advance to avoid any nightmares.

    5. What is the cancellation policy?

    • Standard/Flexible Rates: Cancellations made 5 days prior to the reservation are 100% refundable.

    • Non-Refundable Rates: These bookings are non-refundable under any circumstances.

    • Hourly Reservations: Cancellations made at least 2 hours before the reservation start time will be fully refunded.


    6. Can I book the entire room?

    Yes, for 2, 4, or 6 bed reservations please contact our reservations department directly for special rates.

  • 1. What form of payment do you accept?

    We are a cashless business and accept all major credit cards.

    2. How do I pay for a reservation?

    • For Non-refundable rates and Hourlys the payment will be charged immediately to your card at the time of reservation.

    • For standard rates payment will be charged automatically to the card on file 5 days prior to check-in.

    3. What are the additional taxes and fees?

    There is a 15% hotel tax and $3.50/night city occupancy tax on top of the listed price.

    4. Do I need to pay a damage deposit to check-in?

    Yes, a $50 deposit is required. This deposit will be charged at the time of check-in and will be refunded upon check-out, provided no damages or issues occur during your stay.

    5. When do I get my damage deposit back?

    The damage deposit is released after check-out, provided there are no damages. It may take 5-7 business days to appear in your account.

    This release won’t show as a refund; it will simply remove the original charge.

  • 1. Do the rooms have lockers for storage?

    Yes, we provide lockers in our pods for storing valuables and carry-ons. Please remember to bring your own lock, or you can purchase one at the front desk.

    2. Can I drop off my luggage before or after my reservation?

    Yes, free self-luggage storage is available before check-in and after check-out. Please note that a padlock is required to secure your belongings.

    3. What kitchen facilities are available for guests?

    • At our full-service locations, guests can enjoy a fully equipped kitchenette with a microwave, toaster, air fryer, refrigerator, and water filter. We also provide complimentary tea and coffee. 

    • At our Express locations, we offer a tea and coffee station with complimentary tea, coffee, and filtered water.


    4. Do you provide Wi-Fi?

    Yes, we offer free Wi-Fi throughout the property.

    5. Are the bathrooms and showers shared?

    Yes, our bathrooms and showers are shared. They are cleaned regularly to ensure cleanliness and comfort for all guests.

    6. Can I request a top or bottom pod?

    Yes, you can request a top or bottom pod when making your reservation. While we do our best to accommodate preferences, requests are subject to availability.