OUR PEOPLE

We’re Dreamers & Doers

TOP 5 - MOST BOOKED HOSTEL IN THE WORLD

TOP 5 - U.S. HOSTEL BRAND

TOP 5 - U.S. WORK EXCHANGE PROGRAMS

TOP 5 - HIGHEST RATED NYC HOSTEL

TOP 10 - NYC BUDGET HOTELS

At Nap York, we are focused on retaining exceptionally talented people and creating an atmosphere that rewards ambition, respect, and grit. Although we’re a sleep company, our people are our greatest asset, especially those committed to hospitality excellence.

We want to become the best at what we do, and we need a team that reflects this vision. Our Dream Team is encouraged to bring their ideas, experiences, and perspectives, gleaned from their varied backgrounds to the workplace. We strive to create an environment in which all workers can contribute to their fullest potential regardless of where they came from.

Apply today and see where your dreams can take you!


Program details

  • Verbal, written, and physical exam

  • 1 week of intensive in-person training

  • Multi-location opportunities


JOB description

  • Duties include, but are not limited to:

    • Perform all check-in and check-out tasks.

    • Deal with guest complaints, queries and special requests online and in-person.

    • Maintain the highest level of cleanliness, safety, and customer service satisfaction standards.

    • Make beds according to the company standards of procedures.

    • Provide advice and information about local attractions, restaurants and transport options.

    • Ensure quietness at all times.

    • Check if all equipment is working properly and report any maintenance concerns.

    • Assist other departments and perform additional duties when needed.

  • Duties include, but are not limited to:

    • Ensure all pods, rooms and common areas are clean, sanitized and presentable.

    • Make beds according to the company standards, including laundry.

    • Provide excellent customer service to guests, addressing any concerns or requests promptly and professionally.

    • Restock and replenish supplies such as body soap, towels and other amenities.

    • Check if all equipment is working properly and report any maintenance concerns.

    • Assist other departments and perform additional duties when needed.

  • Duties include, but are not limited to:

    • Assist with check-ins and check-outs.

    • Make beds according to the company standards of procedures, including laundry.

    • Restock and replenish supplies such as body soap, towels and other amenities.

    • Maintain the highest level of cleanliness, safety, and customer service satisfaction standards.

    • Ensure quietness at all times.

    • Assist other departments and perform additional duties when needed.

requirements

  • Positive attitude and team player

  • Speak English fluently

  • Demonstrate high standards of cleanliness and hygiene

  • Housekeeping and customer service experience preferred

    • Be at least 21 years old

    • 3 months commitment

    • Must be available to work Sunday through Saturday, including days and nights, holidays and overtime.

    • 24-32 hours per week (3-4 days a week)

    • Must be available to assist other departments and perform additional duties when needed.

    • Must be okay with sharing an accommodation with others, including the opposite gender.

 

APPLY